Today, we’re listing up 7 habits of highly INeffective DSP’s. If you recognize yourself, change your habits.
- She calls out often; or is late; or leaves early. A DSP cannot be effective when they are not at work.
- She is inflexible. She won’t alter her assignment to make things fair to all; she refuses to take on extra clients without a battle; she refuses to change her routine for the clients’ benefit.
- Teamwork: She either belongs to a clique or is a loner. The clique is negative and spends much time backstabbing other workers. The loner never smiles or offers to assist others. She isn’t helpful with new DSPs.
- She is on the phone. A lot. She makes calls when the boss isn’t watching, or even when the boss is watching. She feels entitled to have her phone on at all times.
- She spend a lot of “down” time in the office. Sitting. Doing her nails or braiding her hair, ignoring requests for help. Yet she has no problem gabbing with staff from other departments.
She’s a gossip queen and a rumor monger. She seeks out others to spread stories and tales true and untrue. - She never volunteers for anything. She avoids putting any extra effort or thought into situations that require it. Clients don’t dislike her, but they don’t favor her either. She doesn’t bring on smiles to those she encounters at work.